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Hospitality software Early accessRun your hotel from one screen, from booking to checkout
Reservations, front desk, housekeeping and GST billing in one system, with a WhatsApp bot that checks guests in and verifies their ID before they reach the lobby. For independent hotels, resorts and homestays.
Where independent hotels lose time and money
The lobby queue
Every arrival means photocopying IDs, filling the register by hand and typing the same details into three places. Guests wait, staff rush, and mistakes slip in.
Rooms nobody can see
Housekeeping status lives on a whiteboard or in someone's head, so clean rooms sit unsold and dirty ones get assigned.
Billing that doesn't add up
Extras on paper, folios in Excel and GST worked out at checkout. Night audit turns into a guessing game.
Everything the front desk and back office need
- Reservations calendar with room types, tariff plans and walk-ins
- WhatsApp self check-in: ID capture, selfie match and digital registration card
- Digital guest register, with Form C details ready for foreign nationals
- Housekeeping board (dirty, clean, inspected) updated from staff phones
- Folios, extras, split bills and GST-compliant invoices
- Restaurant and room-service bills posted straight to the room
- Night audit and daily flash report: occupancy, ADR, RevPAR
- Built to connect with channel managers for rate and inventory sync
Part of the Hostarra Platform, now in early access. Add the AI suite or AI CCTV monitoring when you're ready.
Want more bookings too? The hotel growth stack
Our in-house growth team can also fill the place. Priced separately from the software; take it or leave it.
- OTA onboarding: MakeMyTrip, Goibibo, Booking.com, Agoda, Expedia, Airbnb (homestays)
- Listing content optimisation: photos, descriptions, amenities, policies, content score
- Review response management across OTAs and Google
- Direct-booking website with tariff pages and WhatsApp enquiry flow
- Google Business Profile & Google Hotel presence
- Google Search & Performance Max campaigns for your destination
- Meta ads for seasons, weddings, events and staycations
- Monthly report: enquiries, bookings by channel, spend and next actions
Rate parity and multi-OTA inventory sync are best handled through a channel manager; we help you choose and set one up if you don't have one.
The moment a guest chooses you
Every direct booking is a guest who skipped the OTA and the commission. We build the path that gets them there: a fast tariff page, a WhatsApp enquiry that a human answers, and a front desk that remembers them next time.
Photos do the selling before you say a word
Rooms, spa, breakfast, the view from the terrace: we direct the shoot and dress your listings so a traveller feels the stay while they're still deciding. Great photography lifts your OTA content score and your direct conversion at the same time.
From demo to live in about four weeks
Week 1: Setup
Rooms, rate plans, taxes and staff roles configured with you.
Week 2: Import
Upcoming bookings and your guest history brought across.
Week 3: Training
Front desk and housekeeping trained on the phones they already carry.
Week 4: Go live
Self check-in switched on, with us on WhatsApp through the first weekend.
Owners usually ask
Do guests need an app to check themselves in?
No. Self check-in runs on WhatsApp, with a web link for guests who don't use it. Anything the bot can't verify goes to your front desk.
Can it handle a hotel with a restaurant inside?
Yes. Restaurant and room-service bills post straight to the guest's folio, and both sides share one inventory and staff roster.
Which OTAs do you onboard hotels to?
MakeMyTrip, Goibibo, Booking.com, Agoda, Expedia and Airbnb for homestays, chosen based on your location, category and target guest.
Can you help us reduce OTA commissions?
Yes. We treat OTAs as a discovery channel and build a direct-booking path (website, WhatsApp enquiries and Google listings) so repeat guests book commission-free.
Do you manage rates and inventory?
We handle listing content, promotions, review responses and extranet hygiene. Rate strategy is set with you; a channel manager is recommended for multi-OTA rate sync.
See it with your own rooms
We'll set up a demo with your room types and rates loaded in.